At this time, we only offer in-store pick up for products ordered on our website.

All sales are final. We do not offer refunds on any products once they leave our store. Cancelling online orders containing presale items may result in a cancellation fee of up to 15%.

Our events also have a limited capacity, and there is usually a high demand for event tickets. Please make sure that you will be able to play in the event that you preregister for, as there will be no refunds on event tickets either.

If you feel that your reason to cancel and/or refund an order is special case that should be an exception to this policy, please contact us through email, Facebook messenger, or a phone call and we will do our best to assist you.